Working with Received Messages
The options in the Received screen enable a user to view received messages, forward received messages to other users, reply to a received message, and to create and send a new message.
A green and white plus sign icon displays next to a message that is too long to display completely in the Received screen. Click the icon to display the entire message in a new message box.
The screen is available to all users. However, the activities a user can perform in the Received screen are determined by the user’s messaging type.
· SEND/RECEIVE: A user assigned this type can create new messages, forward messages, reply to messages, and view messages.
· SEND ONLY: A user assigned this type can create new messages. Some users may have a list of previously received messages, which that user can reply to or forward. This occurs when a user was originally assigned the SEND/RECEIVE or RECEIVE ONLY messaging type and received messages, and then changed to the SEND ONLY messaging type. Although the user can no longer receive messages, messages that the user had previously received can be viewed, forwarded and replied to.
· RECEIVE ONLY: A user assigned this type can view received messages.
