Sending a Message
Messages can be sent by a user who is assigned the SEND/RECEIVE or SEND ONLY messaging type. A message can be created from any of the messaging screens using the New button, and can either be sent immediately or can be scheduled to be sent at a future date and time.
A message can be sent to individual users and/or message groups. When a message group is selected, the message is sent to each member of the group. An individual user that has been selected as a recipient and is also a member of a selected message group receives the message only once. A message can have up to 30 recipients.
NOTE: A System Support user has extra capabilities when sending messages. Please refer to System Support Users Only: Sending a Message to All COG Managers for more information.
Scheduling a Message for Future Delivery