Smart Web enables a user to send and receive messages, create and update message groups and pre-programmed messages, and assign devices. A user can also view and update the information in the user’s personal profile and run a set of reports.
Basic User Activities
The basic activities that a user can perform as an end user on his or her own data include:
· Messaging: Smart Web enables an end user to send and receive messages, review messages that were sent and received, and schedule messages to be sent at a future date and time.
· Message Groups: A message group is a set of associated individuals to whom a message can be sent. For example, personnel that are available for emergencies can be a message group, as can a team of people that provides extra security for a building. Each message group is named by assigning a unique group identifier and a unique group name.
· Pre-Programmed Messages: A specific message that is routinely sent can be created as a PPM (Pre-Programmed Message). The PPMs created by a user can be viewed, updated, and sent as a message only by that user. After a PPM has been created, it can be selected when the user creates a message.
· Devices: A device is an email account or any electronic device that is able to receive text messages, such as a PDA, pager, or cell phone. If the electronic device is not able to receive text messages, any messages sent to the device are not received. Each user should have at least one active device assigned to their listing record. An active device ensures that the user is able to receive messages if required.
· Personal Profile: An end user can update their own user profile information, change the Smart Web login password, and update phone numbers at any time. User profile information consists of the user name and time zone.
· Reports: An end user can run two reports: the User Messages report, which shows information about the messages the user has sent, and the Message Group Assignment report, which shows each user in the COG and their message group assignments.
Basic Smart Web Activities
This chapter includes information about logging into and exiting Smart Web and search techniques.